The operations assistant who keeps the machine running.
SOPs written, vendors chased, reports delivered and onboarding checklists done — a full-time ops teammate for COOs, founders and team leads.
Back-office work, owned end to end.
Operations work is the glue nobody budgets for: the vendor renewal nobody tracked, the onboarding checklist that lives in someone's head, the weekly report assembled at midnight.
An ExecWing Operations Assistant takes recurring processes, documents them, runs them and tells you when something drifts. You get fewer surprises and a business that's easier to scale.
Tasks your assistant owns
Process & documentation
- Write and maintain SOPs and checklists
- Build trackers in Notion, Asana or Sheets
- Run recurring workflows on a calendar
- Audit and tidy shared drives
Vendors & procurement
- Track contracts, renewals and spend
- Collect quotes and coordinate vendors
- Manage purchase requests and approvals
- Maintain vendor contact lists
People ops & reporting
- Coordinate new-hire onboarding logistics
- Provision and de-provision tool access per your checklist
- Compile weekly KPI dashboards
- Prepare meeting packs for leadership
Tools
Your assistant works in your accounts, under your access policies.
Ideal client
- COOs and chiefs of staff at 20–500 person companies
- Founders without a dedicated ops hire yet
- Fractional COOs who need an execution partner
- Agencies and services firms with heavy recurring admin
How this maps to our plans
One dedicated, full-time assistant. Month-to-month, 30-day cancellation, $3,000 buyout if you want to hire them directly.
| Plan | Price | When it fits |
|---|---|---|
| Core | $1,900/mo | Recurring admin, trackers and documentation. |
| Growth | $2,300/mo | Adds vendor management, reporting and cross-team coordination. |
| Executive | $2,700/mo | Senior assistant who acts as a chief-of-staff-style partner to a COO or CEO. |
Full plan details on the pricing page. Founding clients: 50% off the first month (first 5 clients).
Operations Assistants: common questions
What's the difference between an operations assistant and an EA?
An EA is organized around one leader's time; an operations assistant is organized around processes and systems that serve the team.
Can they build automations?
Yes, within reason — Zapier/Make workflows, templates and dashboards. Complex engineering stays with your team.
Will they write our SOPs?
Yes. A common first project is documenting the 10–20 recurring processes that live in people's heads.
Can they handle HR tasks?
Coordination and logistics, yes. Employment decisions, legal HR advice and payroll approval stay with you.
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Book a 20-minute fit call. We'll map the work you want off your plate and tell you honestly whether a dedicated assistant is the right move.