Faster lead response. Cleaner deal files.
Dedicated BDC and back-office assistants for independent and franchise dealerships: lead response, appointments, inventory listings, service reminders and paperwork tracking.
Dealerships win on speed to lead.
Internet leads cool quickly, and many stores struggle to answer every inquiry promptly while the floor is busy. In the back office, title work, deal jackets and payoff letters pile up.
An ExecWing BDC assistant answers internet leads with your templates, sets showroom and service appointments in your CRM, confirms them and follows up on no-shows. Inventory assistants keep listings, photos and descriptions accurate across your website and marketplaces. Office assistants track title paperwork, payoffs and funding conditions.
Everything is logged in your CRM and DMS, so managers keep full visibility.
Tasks your assistant owns
BDC
- Internet lead response
- Appointment setting and confirmations
- No-show and unsold follow-up
- Service reminder campaigns
Inventory
- Listing creation and photo upload
- Description and pricing updates you approve
- Syndication checks across marketplaces
- Aged-inventory reports
Back office
- Title and registration paperwork tracking
- Payoff requests
- Funding condition follow-up
- Deal-jacket checklist audits
Tools
Your assistant works in your accounts, under your access policies.
Roles that fit
- BDC representative
- Inventory and listing specialist
- Title and office clerk support
- GM or dealer principal's executive assistant
Compliance notes
Assistants do not quote financing terms or negotiate deals; credit-related activity follows the FTC rules and your F&I policies.
Customer financial information is protected under the Gramm-Leach-Bliley Act and the FTC Safeguards Rule; access follows your information-security program.
Calls and texts follow TCPA consent requirements.
How this maps to our plans
One dedicated, full-time assistant. Month-to-month, 30-day cancellation, $3,000 buyout if you want to hire them directly.
| Plan | Price | When it fits |
|---|---|---|
| Core | $1,900/mo | Lead response and appointment setting. |
| Growth | $2,300/mo | Adds inventory and back-office support. |
| Executive | $2,700/mo | Senior assistant for a dealer principal. |
Full plan details on the pricing page. Founding clients: 50% off the first month (first 5 clients).
A realistic first 30 days
How a typical Automotive Dealerships engagement ramps. Your plan is set on the fit call and adjusted to your SOPs.
| When | What happens |
|---|---|
| Week 1 | Access, tools and shadowing Your assistant gets accounts in VinSolutions, DealerSocket, Elead and shadows the current process for bdc. You share SOPs or record short walkthroughs; they turn them into written checklists. |
| Week 2 | First owned workflows They take ownership of internet lead response and appointment setting and confirmations, with your review on every item. ExecWing QA reviews output against the checklist. |
| Weeks 3–4 | Expand scope Add inventory work such as listing creation and photo upload. Review shifts from every item to daily spot checks. |
| Day 30+ | Steady state Back office joins the routine. You get a weekly scorecard and a monthly review of what to delegate next. |
Automotive Dealerships: common questions
Can they call leads?
Yes, through your phone system and CRM during their shift, with consent rules followed.
Do they discuss pricing or financing?
They share approved information only; negotiation and financing stay with your staff.
Which CRMs do you support?
VinSolutions, DealerSocket, Elead and others.
What does it cost?
From $1,900/mo.
Get your evenings back.
Book a 20-minute fit call. We'll map the work you want off your plate and tell you honestly whether a dedicated assistant is the right move.