Your portfolio's always-on back office.
Dedicated assistants for property managers: work orders, tenants, leasing paperwork and owner reporting.
Small tasks, multiplied by every door.
Property managers handle a constant flow of resident messages, maintenance tickets and vendor follow-ups. Each is small, but the volume grows with every door.
An ExecWing property management assistant works inside your PM software: triaging work orders by your rules, dispatching approved vendors, keeping residents updated, preparing leases and renewals from templates and assembling owner statements for your review.
Emergencies and leasing decisions stay with your licensed team; the assistant makes sure nothing waits in the queue.
Tasks your assistant owns
Maintenance
- Work-order triage and dispatch
- Completion confirmation
- Invoice matching
Residents & leasing
- Resident messages
- Showing scheduling
- Lease and renewal prep
Owner reporting
- Monthly statement assembly
- Delinquency tracking
- Document filing
Tools
Your assistant works in your accounts, under your access policies.
Ideal client
- Managers of 100–2,000 doors
- Single-family and small multifamily portfolios
- Owner-operators
What we do — and what we don't
Fair Housing Act compliance: assistants follow written criteria and scripts; decisions stay with licensed staff.
How this maps to our plans
One dedicated, full-time assistant. Month-to-month, 30-day cancellation, $3,000 buyout if you want to hire them directly.
| Plan | Price | When it fits |
|---|---|---|
| Core | $1,900/mo | Standard scope for a single team or leader. |
| Growth | $2,300/mo | Broader scope with reporting and process ownership. |
| Executive | $2,700/mo | Senior specialist with 3+ years of US-client experience. |
Full plan details on the pricing page. Founding clients: 50% off the first month (first 5 clients).
A realistic first 30 days
How a typical Property Management Assistants engagement ramps. Your plan is set on the fit call and adjusted to your SOPs.
| When | What happens |
|---|---|
| Week 1 | Access, tools and shadowing Your assistant gets accounts in AppFolio, Buildium, Rent Manager and shadows the current process for maintenance. You share SOPs or record short walkthroughs; they turn them into written checklists. |
| Week 2 | First owned workflows They take ownership of work-order triage and dispatch and completion confirmation, with your review on every item. ExecWing QA reviews output against the checklist. |
| Weeks 3–4 | Expand scope Add residents & leasing work such as resident messages. Review shifts from every item to daily spot checks. |
| Day 30+ | Steady state Owner reporting joins the routine. You get a weekly scorecard and a monthly review of what to delegate next. |
Property Management Assistants: common questions
Do they handle emergencies?
They triage and escalate per your rules during their shift; emergencies go to your on-call.
Do they screen tenants?
They process applications against written criteria for your decision.
Which software?
AppFolio, Buildium, Rent Manager and more.
What does it cost?
From $1,900/mo.
Get your evenings back.
Book a 20-minute fit call. We'll map the work you want off your plate and tell you honestly whether a dedicated assistant is the right move.