Keep techs scheduled and recurring revenue billed.
Dedicated assistants for security, access control, AV and structured-cabling integrators: service scheduling, project admin, RMR billing and proposal support.
Integrators sell installs and live on RMR.
Security and low-voltage integrators balance install projects with service calls and recurring monitoring or service agreements. The office must schedule techs, order equipment, close out projects, bill recurring revenue and renew contracts on time.
An ExecWing assistant schedules service calls and installs, keeps project folders and as-built documents organized, tracks equipment orders, runs recurring billing and renewal reminders, and assembles proposals from your templates for your sales team.
Sensitive site details — panel codes, camera layouts, access credentials — are never stored outside your systems, and access is limited to what each task needs.
Tasks your assistant owns
Scheduling & service
- Service call booking and confirmations
- Tech schedule coordination
- Preventive maintenance reminders
- Customer follow-up after visits
Projects
- Equipment order tracking
- Project folders and as-builts
- Closeout documentation
- Permit and inspection scheduling
Recurring revenue
- RMR billing runs
- Renewal and price-increase notices you approve
- Collections follow-up
- Proposal assembly from templates
Tools
Your assistant works in your accounts, under your access policies.
Roles that fit
- Service coordinator
- Project administrator
- Billing and RMR specialist
- Sales support / proposal coordinator
Compliance notes
Panel codes, credentials and site security details stay in your systems with least-privilege access.
Alarm licensing rules vary by state; licensed work stays with licensed staff.
Monitoring and emergency response are not performed by ExecWing assistants.
How this maps to our plans
One dedicated, full-time assistant. Month-to-month, 30-day cancellation, $3,000 buyout if you want to hire them directly.
| Plan | Price | When it fits |
|---|---|---|
| Core | $1,900/mo | Scheduling and confirmations. |
| Growth | $2,300/mo | Adds project admin and RMR billing. |
| Executive | $2,700/mo | Senior assistant to an owner. |
Full plan details on the pricing page. Founding clients: 50% off the first month (first 5 clients).
A realistic first 30 days
How a typical Security & Low-Voltage Integrators engagement ramps. Your plan is set on the fit call and adjusted to your SOPs.
| When | What happens |
|---|---|
| Week 1 | Access, tools and shadowing Your assistant gets accounts in SedonaOffice, Bold Manitou, D-Tools and shadows the current process for scheduling & service. You share SOPs or record short walkthroughs; they turn them into written checklists. |
| Week 2 | First owned workflows They take ownership of service call booking and confirmations and tech schedule coordination, with your review on every item. ExecWing QA reviews output against the checklist. |
| Weeks 3–4 | Expand scope Add projects work such as equipment order tracking. Review shifts from every item to daily spot checks. |
| Day 30+ | Steady state Recurring revenue joins the routine. You get a weekly scorecard and a monthly review of what to delegate next. |
Security & Low-Voltage Integrators: common questions
Do assistants monitor alarms?
No. Monitoring and emergency response are outside our scope.
Can they handle RMR billing?
Yes, in your billing system with your approval rules.
Which tools do you support?
SedonaOffice, Bold, D-Tools, ServiceTrade and others.
What does it cost?
From $1,900/mo.
Get your evenings back.
Book a 20-minute fit call. We'll map the work you want off your plate and tell you honestly whether a dedicated assistant is the right move.