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Role playbook

Assistant roles for Construction & Contractors

Project coordination, submittals, estimating support, bookkeeping and compliance-document roles for contractors. Every role is dedicated, on a customized schedule based on your needs and budget.

Overview

How dedicated assistants fit construction & contractors

Roles on this page:

  1. Project coordinator
  2. Estimating support assistant
  3. Construction bookkeeping and compliance assistant

Contractors lose margin in the office: late submittals, missing lien waivers, unbilled change orders and certificates of insurance that expire unnoticed.

A remote project or office assistant can own document flow and follow-up. Field decisions, safety, engineering and any stamped or licensed work stay with your team.

Role 1 of 3

Project coordinator

Keeps submittals, RFIs, schedules and meeting minutes moving for your project managers.

Related specialization: Project Management Coordinators

Day-to-day tasks

  • Log and track submittals and RFIs
  • Prepare meeting agendas and minutes
  • Update the project schedule from PM direction
  • Distribute drawings and revisions to subs
  • Track change-order requests through approval
  • Maintain project closeout checklists

KPIs to track

  • Submittals overdue
  • RFI response age
  • Minutes sent within a day
  • Closeout items open

Targets are set with you on the fit call, based on your own baseline.

Tools they work in

Your accounts, named logins, your access policies.

  • Project management (e.g. Procore, Buildertrend, Autodesk Construction Cloud)
  • Excel
  • Email
  • Shared drives

Sample weekly cadence

MonSubmittal and RFI log
TueOwner and sub meeting minutes
ThuChange-order tracker
FriPM weekly report
Role 2 of 3

Estimating support assistant

Gathers bid documents, solicits sub quotes and organizes bid leveling for your estimators.

Related specialization: Procurement & Purchasing Assistants

Day-to-day tasks

  • Download plans and specs from bid portals
  • Build bid invite lists and send invitations
  • Track sub quotes and follow up
  • Organize quotes into bid-leveling sheets
  • Track bid due dates
  • Maintain a subcontractor database

KPIs to track

  • Quotes received per trade before bid day
  • Bid deadlines missed (target: none)
  • Sub database currency

Targets are set with you on the fit call, based on your own baseline.

Tools they work in

Your accounts, named logins, your access policies.

  • Bid platforms (e.g. BuildingConnected)
  • Excel
  • CRM or sub database

Sample weekly cadence

MonBid calendar
TueInvites
ThuQuote follow-ups
FriLeveling sheets
Role 3 of 3

Construction bookkeeping and compliance assistant

Handles AP, pay applications support, lien waivers and insurance certificates.

Related specialization: Bookkeeping

Day-to-day tasks

  • Process sub and supplier invoices for PM approval
  • Prepare pay-application backup
  • Collect conditional and unconditional lien waivers
  • Track subcontractor COIs and licenses
  • Code job costs
  • Prepare WIP inputs for your accountant

KPIs to track

  • Invoices waiting for approval
  • Lien waivers missing at payment
  • Expired COIs on active subs
  • Job-cost coding accuracy

Targets are set with you on the fit call, based on your own baseline.

Tools they work in

Your accounts, named logins, your access policies.

  • Construction accounting (e.g. QuickBooks, Sage, Foundation)
  • Compliance tracker
  • Document storage

Sample weekly cadence

DailyAP intake
TueLien waivers
ThuCOI tracker
Month-endPay-app backup and WIP inputs
Compliance boundaries

What these roles do not do

Clear boundaries protect you, your clients and your assistant. They are written into each scope of work.

No engineering, design, stamped documents, safety sign-off or field supervision.

Payment approvals and change-order pricing decisions stay with your PMs and owners.

Certified payroll and prevailing-wage determinations are prepared for review, not certified, by the assistant.

Vendor bank-detail changes follow a verification call-back process.

General information only, not legal, tax or compliance advice. Your compliance owner decides what applies to your business.

How it works

From fit call to a working role

1. Fit call

We map your workload against the roles above and recommend where to start.

2. Shortlist

You interview pre-vetted candidates screened for this industry's tools and workflows.

3. Onboarding

Least-privilege access, your SOPs and a written 30-day plan with the KPIs above.

4. Managed quality

Weekly scorecards and coaching from your ExecWing account lead.

FAQ

Construction & Contractors roles: common questions

Can they work in Procore?

Yes, with a user account and permissions you set.

Do they need construction experience?

For project coordination we screen for it. Bookkeeping candidates are screened for job-costing experience.

Can they handle certified payroll?

They can prepare reports from your payroll data for your review and signature.

Next step

Which construction & contractors role should you start with?

Book a 20-minute fit call. We'll map your workload to these roles and tell you honestly where a dedicated assistant helps most.