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Role playbook

Assistant roles for Nonprofits & Foundations

Development operations, grant administration, donor database, volunteer and executive-support roles for nonprofits. Every role is dedicated, on a customized schedule based on your needs and budget.

Overview

How dedicated assistants fit nonprofits & foundations

Roles on this page:

  1. Development operations assistant
  2. Grant administration assistant
  3. Executive director's assistant

Nonprofit teams stretch every hour. Executive directors and development staff spend time on gift entry, acknowledgment letters, grant calendars and board logistics that a dedicated assistant could own.

Remote assistants work inside your CRM and finance tools with donor-privacy rules you set.

Role 1 of 3

Development operations assistant

Enters gifts, sends acknowledgments and keeps the donor database clean.

Related specialization: Grant & Nonprofit Admin

Day-to-day tasks

  • Enter gifts and pledges
  • Send acknowledgment letters with required tax-receipt language your finance lead approves
  • Dedupe and update donor records
  • Prepare donor reports for gift officers
  • Track pledge payments
  • Segment lists for appeals

KPIs to track

  • Acknowledgments sent within the agreed window
  • Gift entry backlog
  • Duplicate records
  • Pledge reminders on time

Targets are set with you on the fit call, based on your own baseline.

Tools they work in

Your accounts, named logins, your access policies.

  • Donor CRM (e.g. Bloomerang, Raiser's Edge, Salesforce NPSP, Little Green Light)
  • Email marketing
  • Mail merge

Sample weekly cadence

DailyGift entry
TueAcknowledgments
ThuData clean-up
FriDevelopment report
Role 2 of 3

Grant administration assistant

Maintains the grants calendar, assembles applications and tracks reporting.

Related specialization: Grant & Nonprofit Admin

Day-to-day tasks

  • Maintain the grant calendar and funder requirements
  • Assemble applications from program and finance inputs
  • Track award conditions and reporting dates
  • Collect report data from program staff
  • Prepare budget attachments for finance review
  • File award documents

KPIs to track

  • Deadlines met
  • Reports submitted on time
  • Requirements captured per funder

Targets are set with you on the fit call, based on your own baseline.

Tools they work in

Your accounts, named logins, your access policies.

  • Grant tracker
  • Funder portals
  • Shared drives

Sample weekly cadence

MonCalendar
WedApplication assembly
FriReporting tracker
Role 3 of 3

Executive director's assistant

Supports the ED with calendar, board logistics and partner communication.

Related specialization: Executive Assistants

Day-to-day tasks

  • Calendar and inbox
  • Board meeting logistics and minutes support
  • Partner and donor meeting prep
  • Event logistics
  • Policy and document filing
  • Volunteer scheduling

KPIs to track

  • Board packets on time
  • Inbox zero-state
  • Volunteer shifts filled

Targets are set with you on the fit call, based on your own baseline.

Tools they work in

Your accounts, named logins, your access policies.

  • Microsoft 365 or Google Workspace
  • Board portal
  • Volunteer tool

Sample weekly cadence

DailyInbox
MonWeek-ahead
FriBoard tracker
Compliance boundaries

What these roles do not do

Clear boundaries protect you, your clients and your assistant. They are written into each scope of work.

Donor data is used only for your stated purposes and privacy policy.

Gift acceptance, restricted-fund decisions and tax-receipt wording stay with your finance lead.

Fundraising registration and solicitation compliance decisions stay with your team.

General information only, not legal, tax or compliance advice. Your compliance owner decides what applies to your business.

How it works

From fit call to a working role

1. Fit call

We map your workload against the roles above and recommend where to start.

2. Shortlist

You interview pre-vetted candidates screened for this industry's tools and workflows.

3. Onboarding

Least-privilege access, your SOPs and a written 30-day plan with the KPIs above.

4. Managed quality

Weekly scorecards and coaching from your ExecWing account lead.

FAQ

Nonprofits & Foundations roles: common questions

Do assistants know donor CRMs?

We screen for nonprofit CRM experience and train on yours.

Can they write grants?

They assemble and format; program staff and grant writers write the narrative.

Volunteer coordination?

Yes, scheduling and communications.

Next step

Which nonprofits & foundations role should you start with?

Book a 20-minute fit call. We'll map your workload to these roles and tell you honestly where a dedicated assistant helps most.